 We service many different clients with many different needs. For more information about how we can help you and your business grow, click below to get an idea of what service we can offer you!
Many Real Estate offices (from independent agents to large firms) still use voicemail, answering machines and automation to manage their calls when they are unavailable. Everyday your business could be losing calls (and profits) because the phone wasn’t answered by you or a live operator when they called. When your clients call, sometimes they didn’t abide by your schedule and need immediate assistance; forcing them to wait for a response until you are available is un-acceptable and can result in losing that customer or client. That’s where our answering service/call center can help.
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We are able to manage calls for one or multiple agents |
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Our operators will act as your personal secretary projecting a professional image to your clientele for a small fraction of the cost of hiring a secretary |
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We are a Live Operator/Secretary 24/7/365 so your customers will never reach a recording and always speak to a live operator |
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Let our polite, well spoken telephone operators overhaul your law office by intelligently answering and dispatching your calls.
Your clients deserve the finest service. If callers can’t get through to you because you are on the phone, out of the office, or you are currently contracted with an answering service that cannot get your calls answered in a timely manner, you can lose important calls.
Appointment Reminder Services
Appointment reminder service is a service that calls your clients (in a human voice) to remind them of their upcoming appointment. If the client indicates they need to reschedule, your staff is immediately notified so they can call the client to reschedule and then fill that open appointment block so you're not losing additional revenue.
If you have a computerized scheduler, Appointment Reminder Service interfaces with it and securely transfers over the data to our calling center with no human intervention on your part. If you don't have a scheduler, you can use our easy-to-use Internet interface to quickly type in your appointments.
If you currently call your clients, you know the benefit of reminder calls. Appointment Reminder Service will provide a tremendous savings in labor costs, and allow you to redirect that labor towards practice building activities like following up on inactive patients or reimbursement issues.
If you don't currently call your patients, this is the perfect service. Every Appointment Reminder Service client to date has cut their "No Shows" by at least 50 percent.
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“Portray Professionalism to your patients”
Overtime Answering Services offers professional medical answering services to sole practitioners, large practices and hospitals.
Tailor made instructions for each physician are dictated by you, our client.
All of our operators undergo ongoing HIPPA training. This training covers all aspects of HIPPA privacy rules and regulations. All employees are required to sign confidentiality agreements. All telephone records, messages are backed – up providing the best recovery in case disaster strikes.
Patient Call Reminder Services
Patient Call is an appointment reminder service that calls your patients (in a human voice) to remind them of their upcoming appointment. If the patient indicates they need to reschedule, your staff is immediately notified so they can call the patient to reschedule and then fill that open appointment block so you're not losing additional revenue.
If you have a computerized scheduler, Patient Call interfaces with it and securely transfers over the data to our calling center with no human intervention on your part. If you don't have a scheduler, you can use our easy-to-use Internet interface to quickly type in your appointments.
If you currently call your patients, you know the benefit of reminder calls. Patient Call will provide a tremendous savings in labor costs, and allow you to redirect that labor towards practice building activities like following up on inactive patients or reimbursement issues.
If you don't currently call your patients, this is the perfect service. Every Patient Call client to date has cut their "No Shows" by at least 50 percent.
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